Kuala Lumpur International Airport
Arrivals and Departures
Check the status of your domestic or international Kuala Lumpur International (KUL) flight with the help of the live arrivals and departures board. View live flight arrival and departure information, live flight delays and cancelations. Stay updated on your flight status to maximize your airport experience and ensure you never miss your flight.
Attention! The information in the flight schedule is informative and may not show current changes in the flight schedule. Most current information is available from the respective airline and on the monitors in the terminal of Kuala Lumpur International Airport.
Parking at KLIA
Parking at KLIA is designed to be simple, safe and stress free. With over 5,700 bays at our Short Term Car Park, you’re conveniently connected to the Main Terminal Building across Blocks A, B, C and D. Staying longer? The Long Term Car Park (LTCP) offers more than 5,200 bays, complete with a complimentary shuttle service to the terminals every 10 minutes. If you prefer added comfort, the Preferred Parking at Level 2, Blocks B and C provides over 300 bays with the closest access to the Main Terminal. Wherever you park, you’re choosing an official, secure, and trustworthy KLIA experience.
Parking Features
- 24/7 CCTV Surveillance
Around the clock monitoring for your peace of mind - Air-Conditioned Waiting Lounge
Stay cool and comfortable while you wait - Restaurants & Cafes Nearby
Grab a quick bite or coffee before your journey - Dedicated Bays for Families & Ladies
Added convenience and comfort for priority groups - Toilet & Surau Available
Essential facilities just steps away - FREE 24-Hour Shuttle Service
Complimentary shuttles to Terminal 1 and Terminal 2, every 10 minutes
Air Travel
Baggage
Single Cabin Luggage Policy
All airlines departing from both terminals in KLIA Terminal 1 & Terminal 2 have strict single cabin luggage policy for domestic and international flights. The objective of this policy is to ensure the safety and comfort of passengers during the flight. Passengers are required to declare their cabin luggage, to avoid being stopped at the security check-point.
The maximum dimensions of cabin luggage allowed onto the aircraft should not exceed 56cm X 36cm X 23cm, with a maximum weight of 7kg. In addition to the single cabin luggage, the following items may be permitted subject to the requirements of each individual airline:
- Camera bag
- Diaper bag
- Duty-free shopping bag (for goods purchased at the airport)
- Handbag (Male & Female)
- Laptop bag / backpack
Checked-in Luggage
For your travel convenience, please adhere to our guidelines for checked-in luggage.
- Baggage must have at least one flat surface
- Baggage must not be round and irregular shaped
- Maximum baggage size allowed is 1000mm x 750mm x 600mm.
- Maximum weight per baggage must not exceed 32kg.
- Minimum baggage size allowed is 250mm x 100mm x 50mm
- Minimum weight per baggage must not be less than 4kg
- Small baggage’s must be put in the tub provided by the check-in agent.
- Baggage must not be strapped with any kind of rope or attached with long straps.
- Baggage must be free from old baggage tags.
Security Screening
Before entering the security screening area, prepare your personal items in advance. This helps speed up the process and makes the airport experience smoother for all passengers.
Remove your:
- Cap
- Belt
- Jacket
- Safety boots
- Watch
Place these items in the security tray before passing through the scanner. Passengers wearing metal accessories or heavy footwear may be asked for additional checks.
Remove all electronic devices from your bag:
- Camera
- Laptop or tablet
- Mobile phone
Electronic devices should be placed separately in a tray so they can be screened clearly. Keep your boarding pass and travel documents ready, and follow the instructions of airport security staff at all times.
Restricted items
As recommended by the International Civil Aviation Organisation (ICAO), all passengers on international flights from both terminals in KLIA will be screened for liquids, aerosols or gels (LAGS) that may be used in improvised explosive devices.
You may carry LAGs by following these simple steps:
- Step 01
Place all liquid containers in a clear plastic bag. (Each container should not exceed 100ml / 100gm / 3.4oz and the maximum capacity in one bag should not exceed 1 litre). - Step 02
Show the plastic bag with the LAGs to airport security personnel at the security screening checkpoints.
LIQUID ITEMS INCLUDE:
- Hair gel, shoe gel, lotion, oil
- Liquid-Solid mixture such as pudding
- Pressurised containers such as shaving foam & deodorant
- Spray
- Perfume
- Water / Drink, Soup
- Liquid cosmetic
- Toothpaste
- Other items with similar consistency
YOU CAN STILL
- Pack LAGs in your checked-in luggage.
- Carry baby milk, baby food, prescribed medicines with a name that matches the one on the passenger ticket, as well as insulin and other essential non-prescribed medicines.
- Buy any LAGs items beyond the security check point including at duty-free shops or in flight. Items purchased must be packed in sealed/stapled plastic bags and accompanied by proof of purchase upon presenting them at the security checkpoints.
Restricted for checked-in and cabin luggage
- Explosive Materials – fireworks, detonators, flares, blasting caps and other explosive substances.
- Flammable Materials – fuels, lighter refills, paint thinners, solvents and highly flammable liquids or gases.
- Radioactive Materials – radioactive substances, industrial radioactive devices and related materials.
- Replica Weapons – imitation firearms and realistic weapon replicas that may cause security concerns.
- Weapons and Ammunition – firearms, ammunition, firearm components and other regulated weapons.
These items are generally prohibited in both checked baggage and carry-on baggage unless specifically authorized by the relevant aviation and security authorities.
Restricted for Cabin Luggage Only
- Self-Defence Weapons – pepper spray, stun devices and similar personal protection equipment.
- Sharp Items – knives, scissors, razor blades, box cutters and other sharp objects.
- Tools – hammers, wrenches, screwdrivers, pliers and other tools that could be used as weapons.
- Toy Guns – toy pistols, replica toys and similar objects resembling firearms.
These items are not permitted in carry-on baggage and must be transported in checked baggage where allowed by airline and airport regulations.
Customs & Immigration
Customs
Passengers arriving in Malaysia through any international entry point must declare all restricted, controlled, or dutiable items carried in their luggage. Customs officers may conduct inspections and request travellers to open and repack their bags when necessary. Customs clearance is normally completed at the traveller’s first point of arrival in Malaysia.
Failure to declare taxable or prohibited goods, as well as providing inaccurate information, may result in fines, penalties, or legal action under Malaysian customs regulations. Travellers are advised to consult the latest customs requirements published by the Royal Malaysian Customs Department before departure: >>
Immigration
All foreign visitors must satisfy Malaysia’s entry requirements and comply with immigration procedures upon arrival and departure. Requirements may vary depending on nationality, visa status, and length of stay. Up-to-date information is available on the official Malaysian Immigration Department website: >>
Malaysia Digital Arrival Card (MDAC)
Most international travellers entering Malaysia are required to complete the Malaysia Digital Arrival Card (MDAC) prior to arrival. The online submission allows immigration authorities to process traveller information in advance and helps streamline border clearance procedures.
The MDAC should be submitted online within three (3) days before the scheduled arrival date via the official Immigration Department portal: >>
MyBorderPass
MyBorderPass is a digital border management application designed to simplify immigration processing at selected Malaysian border checkpoints. The app enables faster traveller verification through secure digital identification, reducing the need for manual passport inspections and helping shorten waiting times at immigration counters and automated gates.
The MyBorderPass application is available for download from both the Apple App Store and Google Play Store. Travellers using eligible border crossings are encouraged to install and register the application before their journey.
Inter-Terminal Transfer
Terminal Shuttle Service
Travelling between Terminal 1 and Terminal 2 is simple with the free airport shuttle service. Buses operate throughout the day and night, providing convenient connections between both terminals and the Long-Term Car Park (LTCP).
How to Use the Shuttle Service
- Wait at the designated shuttle stop
Proceed to the official shuttle pick-up point at your terminal and wait for the next available bus. - Board the shuttle bus
The shuttle operates on a continuous loop connecting Terminal 1, Terminal 2 and the Long-Term Car Park (LTCP). - Arrive at your destination
Enjoy a quick and comfortable transfer to your terminal or parking area.
Shuttle Route
Terminal 1 → Terminal 2 → Long-Term Car Park (LTCP) → Terminal 1
Service Frequency
- Buses depart approximately every 15 minutes.
- The service operates 24 hours a day, 7 days a week.
- Travel times may vary slightly depending on traffic conditions.
Average Travel Times
- Terminal 1 → LTCP: approximately 6 minutes
- LTCP → Terminal 2: approximately 10 minutes
- Terminal 2 → Terminal 1: approximately 10 minutes
Shuttle Pick-Up Locations
| Location | Pick-Up Point |
|---|---|
| Terminal 1 | Door 4, Level 1, Main Terminal Building |
| Terminal 2 | Bay A10, Level 1, Transportation Hub (Gateway Shopping Mall) |
Passengers transferring between terminals can simply follow the shuttle signs and board the next available bus. Airport staff are available to assist if needed.
Public transport to Kuala Lumpur International Airport
Passengers travelling to or from Terminal 1 can use several public transport options, including taxi, train and bus services. Taxi services are available directly at the terminal and provide convenient access to Kuala Lumpur and other destinations.
Taxi
There are two types of taxi service available at Terminal 1: airport taxi and metered city taxi.
Airport Taxi
Airport taxis operate through a coupon system. Coupons can be purchased at the official taxi counters before starting the journey. The airport taxi service provider offers different vehicle types, from family sedans to luxury vehicles. Fares start from a minimum of MYR 32.20 and are fixed according to the passenger’s destination.
Airport taxi coupons can be purchased at:
- Domestic Arrival, Level 3, Main Terminal Building
- International Baggage Reclaim, Level 3, Main Terminal Building
For information about rates and bookings, passengers may contact Airport Limo (M) Sdn. Bhd. at 019-2727216. Online booking is also available via almgo.my.
Metered City Taxi
Metered city taxis are also available at Terminal 1. Fares are calculated based on distance and travel time, including an initial flag fall charge for the first 1 km or 3 minutes. The initial charge ranges from MYR 3.00 to MYR 6.00, depending on the taxi type. Additional charges are calculated according to the distance covered or the time travelled.
Metered city taxi coupons can be purchased at:
- Level 3, Main Terminal Building
Train
The fastest way to get from KLIA to the city centre is by taking the KLIA Ekspres. There is a non-stop service to the KL City Air Terminal (KL CAT) located in KL Sentral which will take 28 minutes. There is also a transit train service with 3 stops along the journey at Bandar Tasik Selatan, Putrajaya/Cyberjaya, and Salak Tinggi. The transit train service will take 35 minutes. The trains are equipped with comfortable seats, digital entertainment, wheelchair seat restraint, wheelchair-friendly washroom, and luggage racks.
Bus
Bus services are available for passengers looking for an economical transport option. Routes, fares and departure times may vary, so passengers are advised to confirm details before their journey.
KLIA has a variety of bus service that can take you to several destinations in within Peninsula Malaysia. You can take the bus service by going to Level 1, Block C, Short-Term Car Park and Level 1, Main Terminal Building. Please note that the information is subject to change by the respective service providers. For booking and information visit >>
Things To Do at Kuala Lumpur International Airport
Here are several things you can do to make better use of your waiting time at Terminal 1 before boarding your next flight.
Take Care of Business
- < 2 hours
- 2 – 6 hours
- > 6 hours
The business centre facilities available in the common-use airport lounges, Sama-Sama Express Terminal 1 and Airport FastTrack Lounge offer essential business services and high-speed internet access. The common-use airport lounges and Sama-Sama Express Terminal 1 are located in the Satellite Building, while Airport FastTrack Lounge is situated on Level 5 of the Main Terminal Building. Please note that passengers must clear immigration and customs before using the Airport FastTrack Lounge.
Pamper Yourself
- 2 – 6 hours
- > 6 hours
Spend some time resting and relaxing at the massage centre, located on Level 1 of the Satellite Building.
Sleep Tight
- 2 – 6 hours
- > 6 hours
Sama-Sama Express Hotel Terminal 1, located in the Satellite Building, is ideal for a short rest between international connecting flights, with simple check-in and no need to pass through customs or immigration. For a longer stay, you may also choose Sama-Sama Hotel KL International Airport, a five-star hotel located next to the Main Terminal Building. A free buggy service is available from Level 2 of the Main Terminal Building, or you can take a 5-minute walk through the covered connecting bridge. Please note that passengers must clear immigration and customs before proceeding to Sama-Sama Hotel KLIA.
Sweat It Out
- 2 – 6 hours
- > 6 hours
Use the gym at Sama-Sama Hotel KL International Airport, located next to the Main Terminal Building. The hotel is connected to the airport by a covered bridge and is only a 5-minute walk from the Main Terminal Building. For added convenience, passengers can also use the free buggy service available on Level 2 of the Main Terminal Building.
Take in the View
- 2 – 6 hours
- > 6 hours
If you enjoy watching aircraft, visit the Viewing Area on Level 5 of the Main Terminal Building. Please note that passengers must clear immigration and customs before going to the Viewing Area.
Shop & Dine at Kuala Lumpur International Airport
Explore a fusion of delectable eateries and delightful shopping experiences at Kuala Lumpur International Airport, where indulgence meets convenience.
Shopping at Kuala Lumpur International Airport (KUL)
Kuala Lumpur International Airport offers an extensive shopping experience designed to meet the needs of every traveller. Whether you are looking for luxury brands, travel essentials, local souvenirs or last-minute gifts, the airport features a diverse range of retail outlets conveniently located throughout the terminals.
Passengers can explore duty-free stores offering attractive prices on international products, including premium spirits, tobacco products, chocolates, confectionery and cosmetics. Beauty enthusiasts will find a wide selection of skincare, wellness and makeup products from leading global brands, while fashion-conscious travellers can browse boutiques featuring designer apparel, accessories and luxury goods.
For those searching for gifts, the airport’s souvenir and specialty shops showcase Malaysian-inspired products, handcrafted items and memorable keepsakes. Jewellery stores offer elegant collections suitable for both personal purchases and special gifts, while bookstores provide magazines, novels and travel reading to accompany any journey.
Families travelling with children can choose from a variety of toy stores, while sports and travel accessory retailers offer practical products for both leisure and business travellers. Convenience stores located throughout the airport stock everyday necessities, snacks, beverages and travel essentials for added comfort before departure.
Whether you have a few minutes before boarding or several hours between flights, Kuala Lumpur International Airport provides a modern and enjoyable shopping environment with options ranging from everyday essentials to premium international brands.
Dining at Kuala Lumpur International Airport
Kuala Lumpur International Airport offers a wide selection of dining options to suit every taste, schedule and budget. Whether you are looking for a quick snack before boarding, a freshly brewed coffee during a layover or a full meal before your journey, the airport provides a variety of food and beverage outlets throughout the terminals.
Travellers can relax at cafés serving coffee, tea, pastries and light refreshments, making them ideal places to unwind between flights or catch up on work. For those seeking a quick and convenient meal, fast-food outlets and grab-and-go counters offer sandwiches, burgers, snacks and takeaway options designed for passengers on the move.
Visitors wishing to experience local flavours can explore food courts featuring a diverse selection of Malaysian and Southeast Asian dishes at affordable prices. These venues provide an excellent opportunity to sample regional favourites while enjoying a casual dining environment.
For a more leisurely meal, full-service restaurants serve a variety of cuisines, including Malaysian specialties, Asian dishes and international favourites. Whether you are craving local delicacies, comfort food or Western classics, there are dining choices available throughout the airport.
Passengers looking to relax before departure can also visit airport bars offering a selection of beverages in a comfortable setting. From light refreshments to complete dining experiences, Kuala Lumpur International Airport provides convenient options for travellers at any time of day.
Airport Services at Kuala Lumpur International Airport (KUL)
Kuala Lumpur International Airport offers a comprehensive range of passenger services designed to make every journey more convenient, comfortable and efficient. Whether you are departing, arriving or connecting through the airport, a variety of facilities are available to support your travel needs.
Banking and financial services are conveniently located throughout the terminals, including ATMs from major local banks and foreign exchange counters accepting a wide range of international currencies. Passengers can easily withdraw cash, exchange money or manage financial transactions before their flight.
For travellers carrying additional luggage, the airport provides several baggage-related services, including baggage storage lockers, luggage wrapping and professional baggage assistance. These facilities help protect personal belongings, improve convenience and provide secure storage for items during transit.
Medical assistance is available through airport clinics that offer healthcare services and emergency support for passengers and airport visitors. Additional specialised service outlets can also be found throughout the terminals to assist with various travel requirements.
Passengers seeking comfort before departure can enjoy airport lounges, relaxation facilities and rest areas. Massage chairs and wellness services provide an opportunity to unwind, while dedicated napping zones and sleeping pods offer a quiet place to rest between flights. For longer stays, nearby accommodation options provide additional comfort and convenience.
Porter services are available to assist with luggage handling, helping travellers move through the airport more comfortably and efficiently. Telecommunication providers also operate within the terminals, allowing visitors to purchase local SIM cards, mobile packages and communication services during their stay in Malaysia.
For passengers requiring assistance with bookings or travel arrangements, ticketing service counters are available to support over-the-counter purchases, itinerary changes and ticket-related enquiries. Together, these facilities help ensure a smooth and pleasant airport experience for both leisure and business travellers.
Airport Contact Information
For general enquiries, corporate matters and customer assistance related to Kuala Lumpur International Airport (KUL), passengers and visitors may contact Malaysia Airports Holdings Berhad through the details below.
Corporate Office Address
Malaysia Airports Holdings Berhad
Malaysia Airports Corporate Office
Persiaran Korporat KLIA
64000 KLIA, Sepang
Selangor, Malaysia
Business Hours
Monday – Thursday
09:00 – 13:00 | 14:00 – 17:00
Friday
09:00 – 12:15 | 14:45 – 17:00
Closed on Malaysian public holidays.
Contact Details
| Telephone | +603 8777 7000 |
| Fax | +603 8777 7778 |
| [email protected] |
About Kuala Lumpur International Airport
Kuala Lumpur International Airport (KLIA) is the main international airport of Malaysia. Despite its name, it is not located within Kuala Lumpur, but rather in the Sepang District of Selangor, approximately 45 km (28 mi) south of the city, serving its greater conurbation. KLIA is the largest and busiest airport in the country and a mega-hub for Peninsular Malaysia. In 2024, it handled 57.08 million passengers, 794,943 tonnes of cargo, and 819,026 aircraft movements, ranking as the 26th-busiest airport by total passenger traffic.
AirAsia is the dominant air carrier in Malaysia, based in KLIA Terminal 2 and serving 14,583 low-cost connections, with a 35% share of flights, followed by Malaysia Airlines. The airport is operated by Malaysia Airports (MAHB) Sepang Sdn Bhd and is the major hub of Malaysia Airlines, MASkargo, Batik Air Malaysia, UPS Airlines and World Cargo Airlines, and the operating base for AirAsia and AirAsia X.
In 2024, KLIA was ranked first by OAG in the Global Low-Cost Megahubs index by 11,188 possible low-cost connections across over 137 destinations. OAG also ranked KLIA as the world’s second most connected airport (by ratio of connection flight frequency to destinations served) in 2024, with 33,411 possible connections, according to the OAG Megahub Index, second to London–Heathrow and followed by Tokyo–Haneda, Amsterdam and Seoul–Incheon in the top five.